It's a great pillow - except that it is too tall. It's hard to order something like this online and not be able to try it out. My husband sent his pillow back (we paid for shipping) after 2 nights, I kept mine because I wanted to give it a chance. I like the reversible idea - that's great. It's a quality built pillow, although I haven't had it long. Just too tall, needs to be a little bit flatter.