The mattress was exceptional and a great deal. But far more impressive was overstock's customer service. The first time I was to receive the mattress, ups left it outside my apartment and it was stolen. I called UPS, and they were entirely unhelpful and seemed to not believe me. One three minute call to overstock and they had not only sent me a new mattress with no issues, but they sent it to me expedited. I am so pleased with the customer service, I will try and order everything I can from overstock in the future.
- How did the color on site compare with the actual product? Yes
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Very