When I received this mattress topper in the mail it was already torn. Once you get it out of the box, there is no way for a human to fit it back in the box to ship it back so I just kept it. We are afraid to handle it because it seems to want to tear easily if pulled on slightly to maneuver it on the bed. Also it says it helps keep you cooler while sleeping. It does not, actually I seem to sweat more.