It came on time & with the help of a knife I had it out in mins! I saw a few reviews about the smell but I barely noticed any residual plastic sent. I also saw that it takes 48 hrs to expand to full height requirement; so I put two fans next to it in hopes of speeding up the process. In minutes it measured out to a bit over 12in but I can see even more room to grow in the cover in the next 48. I decided to finally lay down & immediately knew it was the most comfortable bed I've laid upon. Soon to be the envy of all my friends. I've never had a decent bed let alone a gel memory foam. The most affordable of its kind that I was able to find & you can't beat the free shipping on your first purchase when it weighs out over 50lbs!