I received this bed about a month ago. The order processing and shipping was faster than expected. UPS left it on my porch in what appeared to be a duffle bag with handles, so carrying up the stairs seems simple, although I watched my husband do that part. We immediately removed the mattress and let it expand for the 2+ days that is recommended for foam mattresses. There is a smell associated with the foam, which has not dissipated as of yet. That is my minor complaint. I thought it would have vanished by now. In all fairness, it has decreased over the days, but if I closed the door overnight and open it in the morning, the smell is still a bit strong. There is nothing to complain about when it comes to the price; it is excellent for the quality of mattress. (Don't forget to check out the coupon codes.) The material that covers the foam on the sides is soft, like a microfiber couch, and the top is similar to a quilt. If you have light colored sheets, you might see the color difference of the microfiber on the sides (light brown) and the material that covers the top (white) through the sheets. It is on the firmer side, but I prefer a firm mattress. It softens a bit after a few minutes without retaining the body heat. The mattress rebound is quick, but only time and use will tell if that remains consistent. At this point, the mattress is worth a 4.5 out of 5 rating, but I don't have that option.