I have returned two of these benches. I really wanted them to work out because I love the style. The first one I returned because there were some grooves that were cut into the bench. This had nothing to do with the shipping or how it was packed. It was just poorly manufactured. I ordered a second bench thinking that the first one was just an anomaly. The second bench came and again, another so-so manufacturing job. One slat stuck up about 1/4 inch on one end. There were also some black marks on the bench that I couldn't remove. They did a poor job of sanding in between the slats. You can't tell unless you look closely or if the light hits it just right. Unfortunately, for the location it was in, the light hit it just right and I could see how patchy the slats were on the side--drove me crazy to look at it. I tried to live with all the defects but in the end decided to return it. My husband felt that even at that low price, the quality that we got was not worth it. I have given up on this reproduction. Luckily, Overstock was great about the returns.