I have most of the die cutting machines; my oldest being the Wizard. My friends have Sizzix Big Shot machines which have been going and going and going. One said if her's were a car it would have 150,000 milrd on it. BUT here is my tale of woe: My Big Shot seized up two weeks ago for no apparent reason. I called the company in CA and the rep. said it was the crank shaft and she could send me one for $5 with instructions. GREAT! But wait. My husband and our friend the handyman installed the new crank shaft without any directions or any problem. It is still frozen and the handle will not move because the ball bearing are rusted! I have not called the company yet, but will to ask if I can get the whole insides replaced. I did nothing to the Sizzix Big Shot that would cause it to rust and it is not THAT old. The plates hardly show signs of use. The fix-it men told me....and I see it as they left the machine apart....that the one roller has a design on it. That too is a mystery. Other Big Shots keep going and going, but mine must have been stored in a damp place before purchase. I would recommend to a friend as this is still the easiest machine to use if you get a "good" one.
- How did the image on site compare with the actual product? Good images
- How accurate was the on site description of the product? Accurate
- Please tell us about the quality of the product. I must have gotten a lemon