emily1616 Review

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Poor Quality Cabinet
 from Brooklyn, NY,  Oct 1, 2013

After reading the reviews for this product I decided to order because overall it sounded like it was probably difficult to put together, but a good value and decent piece of furniture once the effort was over. I wish that had been the case. First, the item came in a box marked "tile top" when I had ordered this because of the wood top, but it did turn out to be wood - just thought I'd share that info. When I opened the box, I found that many of the wood pieces were scratched or chipped, the hardware was all over the box because the bag it was supposed to be in had a whole in it and some pieces seemed to be partly assembled while others were not (i.e. the tracks for the drawers were already on some pieces, but not on others that were identical). Despite all of this, I took everything out, sorted the parts and then began to assemble. The pieces did not fit together well, some drawers were going to have gaps on the sides of them where the bottom should have fit flush to the wall. At that point I quit, called Overstock and asked to return it. It was really difficult to repackage and ship back because there are a million pieces and the box is really heavy. Overall I hated the product and instead bought TWO kitchen carts of much higher quality from ******* for roughly the same price. The only positive experience was with the team at Overstock. They were helpful with the return and refund of the product, which I appreciated after being so frustrated with the purchase.

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