I have ordered furniture online with mixed results, but this is the first piece I've ordered from Overstock. It was incredibly easy to assemble, instructions were fairly clear and the quality of the chair is really nice. It is heavy, solid wood and says it was made in Malaysia. It was packaged well and all pieces were intact...no chips, dings or split wood and no missing hardware. I recommend an electric screwdriver to put the wood screws in; it just makes it a little easier. An allen wrench comes in your hardware packet to put in the other screws. If I have to leave a negative (small negative), there was a rough place in the finish on the top back of the chair. I just got some very fine sandpaper and ever so lightly sanded out the rough spot and wiped off when done. Do proceed with caution if you do this, but I had good results and I was happy because the piece was smooth like the rest. Summary: Great chair for the price! I did a lot of shopping before I settled for this one and am very pleased. Also, my chair has a slight reddish cast--beautiful shade--akin to cherry wood if you are trying to match shades of wood.