These chairs look great and the price is excellent. When they arrived, one of the chairs was damaged, but Overstock.com's live Customer Care through the web site was very fast in resolving the issue, and a new chair was shipped within just a few days. My only complaint about the design of the chairs is that the arms prevent them from being pushed in under the dining table, as mentioned in other reviews. I knew that would be the case when I purchased them, but it would be nice to gain that extra few inches on each side by having the chairs all fully pushed in when not in use. Overall, these chairs are sturdy and comfortable (albeit cold to the touch - but we live in Florida, so no big deal!), and appear to be a great value. Overstock's Customer Service has been excellent, as well, from super fast initial shipping to simple, fast problem solving a shipping of a replacement.