I returned this product a week after I received it. This product did not work at all. I honestly don't think they even tested this mop before it was sent to me. I know itwas refurbished but usually it should still work. I even bought the 2 year replacement warrenty but didn't even receive the info of it. Teaches me to never buy something refurbished. You can get this same product brand new for not to much more money. Do not get this refurbished. Also it took 2 weeks to even get to. Very slow shipping. Never even got a proper iinstruction manuel. Not happy. Hopefully I get a full refund not only for the mop but also for the warrenty.
- Please tell us about the quality of the product. poor quality
- How accurate was the on site description of the product? not at all accurate