This is a great tool! I think the steam mop is the greatest invention! It saves me so much time and I feel my floors are cleaner due to the steam. I do spray a floor cleaner on the floor and then use the steam mop for added cleaning power! The only thing I don't understand is why the mop does not have an on/off switch. I have to unplug it from the outlet. This requires some creative thinking so I don't get trapped! I have very hard water here in Dover, so I definitely follow the recommendation to use distilled water. The pads are easily washed in the washing machine. I am very happy with the mop. It works nicely on the vinyl on the kitchen floor and it does the hardwood, both the original oak as well as new laminate, quite well!