First let me say, I was amazed how quickly my Shark Vacuum shipped to my home! It was not a Christmas gift but the company treated my order as if it was one. Kudos to the company for processing and shipping my order so quickly! I have since used it for several cleaning jobs around the home. The vacuum and its attachments are wonderful. My sister bought a Shark and she loves hers so it prompted me to research the Shark line and I decided on the long reach professional model. I had almost purchased another hoover since it did its job well for so may years. The Shark I ended up ordering because of my sister loving her Shark Vacuum out performs the hoover. One of the best features is...No bags or filters to buy! I swear the air seems cleaner and fresher in the house when I am done vacuuming! That is the icing on the cake.