This little critter has a long cord and is perfect for the multiple types of hard surface floors in our house (tile, vinyl, hardwood). It even did an okay job on the sisal rug. Filling up the water for steam is easy with the provided cup. It does a great job steaming, but it does appear that only the front portion of the cleaning pad picks up the dirt. If you're buying a refurb model, be sure that you understand that it just means it has been restored functionally, not cosmetically. Mine had large noticeable scrapes across the front which was a little bit of a bummer because it's otherwise such a pretty purple. But, given the price savings from regular retail, I'd still say it's worth it. Dust cup is easy to empty and typically i just wash and wring out the cleaning pad in the sink when done. I plan to get a couple extra mop pads so I can just throw them in the washer when done.
- How did the color on site compare with the actual product? Color was as shown
- Please tell us about the quality of the product. I'm not sure if the noise is due to the fact that it is a refurb, but other than that I am pleased with the ease of use and overall function.
- How accurate was the on site description of the product? Description was accurate although after getting my Shark, I had to go back and review the "what does refurb mean" policy because mine arrived with a very visible scrape across front.