Ordered this item thinking this is original serta memory foam mattress topper, well ITS NOT!! topper came wrapped in shrink wrap no bag, no documentation except a black and white paper claiming it to be serta original products. I have contacted sthat told me their products will never be shipped this way. as the lady on the phone said "its sound like cheap fake" and that's exactly what it is!!! DO NOT BUY.
- How did the color on site compare with the actual product? NOT AS ADVERTAISED
- Please tell us about the quality of the product. Poor, Fake item, Not Serta
- How accurate was the on site description of the product? promises.. promeses..