I first tried this product when we went for an overnight visit to my sons house. It was the first good night's sleep I had had in months. I was sold immediately. As soon as we came home, I got online and ordered one for our bed. We followed all the unpacking instructions, waited the advised time to let it come back to it's original shape (that was the hardest part), put it on our bed, and haven't had one restless night since. I used to think my job was what was making my heel hurt every day, but it must have been my mattress, because I haven't had that pain or any other since sleeping on this topper. I have and do recommend this product to anyone wishing to recieve a good night's sleep.