I would never have thought I would purchase a mattress without actually lying on it. I was looking for a new mattress for our guest room and saw the XX% off sale and decided to check out the options. I was so surprised to see the cost of this king size mattress and that delivery and set up was included in the purchase price. There were no reviews for this product so I checked out the reviews for the full and queen size mattress with the same name. All of the ratings were excellent. I had planned to use this mattress in our guest room but when we received it, we decided to put it on our bed and check it out. The mattress is still on our bed. Our other mattress we were using was extremely firm and this has a little more give to it but I would not consider it a soft mattress. We moved our old mattress to the guest room since it was only a couple of years old. Our deep pocket sheets fit the new mattress nicely. The men who delivered the mattress were extremely courteous and they were on time as promised. They set up our new mattress and removed the old one without any issues. The delivery company also stayed in contact with us up until delivery. We are happy with our purchase.