beckybajema Review

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 from Grand Rapids, Michigan,  Feb 23, 2013

We bought a mattress and boxspring from a local mattress store last year. It turned out to be a mistake; absolutely uncomfortable! So we moved it to our guest bedroom, and started searching AGAIN. We were so tired of all the gimmicks that the stores use to get you in to look at their "sale prices". We came home more than once, discouraged and frustrated. Then I decided to go to to start reading reviews, and comparing Overstock prices to the store prices. I didn't hesitate at all to order this Serta mattress and boxspring online. I knew that Overstock would stand behind it if need be. The reviews were excellent, and so that is why after one month's use of this product, we want to rave about it! We have found it to be very well constructed and oh, so pleasantly comfortable, but at the same time very supportive. No more sore backs when we awaken each morning! On top of that, the service we recieved from the delivery company was five-star rated! We were so very impressed with their professionalism and they delivered without skipping a beat. The young delivery men were very, very polite and mannerly. The woman that coordinated the delivery was just the BEST at customer service! We could not be more pleased with this whole process. Do not even think twice about purchasing this product; we are so HAPPY and satisfied that we did! The price is more than fair, and the quality outstanding.

  • How did the color on site compare with the actual product? Perfect.
  • Please tell us about the quality of the product. More than was expected.
  • How accurate was the on site description of the product? Very accurate.
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