When I received the bed, it looked very nice. My previous bed was crap, so this one was many steps up in elegance and craftsmanship. It arrived sealed in a heavy plastic wrap so no dirt upon arrival from shipper. No noticeable signs of use and the bed smelled of "new mattress smell" that took weeks to go away. To me, that is a great sign of "new freshness". I am still getting adjusted to the bed and occasionally wake up with a slightly sore back, no big deal. I think the bed is actually correcting my posture as my previous one was so bad that I was used to sleeping with my back being arched rather than straight. The bed is very comfortable, not too firm, not too soft and has a wonderful 3+ inch pillow top. Not squeaky, or "springy", very nice all around. Even the delivery guy told me he had the same one and loved it. One thing that was disappointing was the shipping company. as they showed their incompetence and delivered the wrong mattress on Christmas week, so I had to wait until mid January to re-order from overstock.com and START ALL OVER. Literally, start a WHOLE NEW ORDER PROCESS OVER.
- How did the color on site compare with the actual product? Similar
- Please tell us about the quality of the product. Extremely elegant mattress. Even the box spring is nice!
- How accurate was the on site description of the product? The length/dimensions were confusing - even had to contact support to confirm measurements.