I was in dire need of a new mattress...my old one was 15 years old! I just couldn't spare the time to go from mattress store, department store, etc. trying out mattresses. I came across this Serta Cromwell on Overstock.com and started reading the reviews. I wanted a good quality, firm mattress at a reasonable price. All the reviews read great so I took a chance and ordered it. Well my mattress arrived yesterday and I had the best night sleep last night! The mattress is great, not too firm and not too soft. Quality is terrific and you can't beat the price. The delivery people were great setting the bed up and hauling away my old mattress. I would definitely recommend this mattress set. Thanks Overstock.com for the great service!