The mattress is good for the price, The pillow top makes it feel almost too soft, but once you sleep on it your realize that the mattress underneath the pillowtop is steady and ortopedic enough to let your body rest well, I feel more rested and awake. with my old bed i was always tired and my body felt a bit fragil. Somehow this mattress feels as though it leans lower in the side where i place my upper body. just a bit lower. The "processing" took a fews days but once it shipped we got it in about two to three days. The guys that delivered the new mattress also took the old bed, I appreciated that very much.