I had planned to buy a store-brand pillow-top mattress set which I'd had the opportunity to try out in the showroom a few months ago. By the time I was ready to purchase, the style I wanted was discontinued, so I headed online to Overstock. I was thrilled to see this Serta, the quality is twice that of the bed I would have wound up paying 25% more for, including an exorbitant delivery charge. The bed was delivered within a WEEK! The satin cover and Euro-top is SO luxurious, I've dispensed with my expensive feather bed--this beats it! The support is firm, but the Euro-top is soft and cushiony--best of both worlds. It is so comfortable, I actually fall asleep too quickly to loll about and enjoy it! It's the most comfortable bed I have ever owned. This was my first Overstock purchase. I subsequently ordered a fabulous duvet set (original label: Linens-n-Things at nearly twice the Overstock price). I would definitely recommend this product highly.