After almost 15 years on the same dull and uncomfortable mattress, a new one was desperately needed. I was nervous about buying a mattress on-line and not being able to try it out in store first; one thing that helped to soothe some of my nervous energy was that I was buying a mattress from a company I trusted, the mattress I previously had was made by the same company. I am nervous no more. I was told that it would arrive in 1-4 weeks, I got the phone call to set up delivery about a week after ordering it and it was set up in my room in 2 weeks (amazing service). I LOVE this mattress. My first night's sleep was so peaceful and was like sleeping on clouds. It is the perfect balance between soft and firm. I did not find myself tossing and turning all night, as I was once used to doing. I'm 5'2" and it is a little high, but I am able to stretch on my tip-toes to get in and out without an issue. Everytime I am forced out of bed for some adult responsibility, I count the hours until I can get back in.