I purchased this set for my parents and to hear them tell me it was an "Awesome mattress - soooo comfortable!!" Serta has always been a brand I have trusted so I felt safe purchasing it online, plus they do have a satifaction gaurentee. My parents told me they slept like a baby for the first time in years. Fast delivery - it came 10 days after ordering and the team delivering it were in my mothers words "very polite and respectful". I added a mattress pad on top that makes it extra soft. Definitely recommend - great product for a great price.