Needed a new hypoallergenic mattress and box set quickly. Set came within 2 weeks. Shipping was great, especially the price (or lack thereof) for large over-sized objects. They carried the mattress and box set up to my 2nd floor apartment. Mattress set itself is very comfortable, largely due in part to the plush top. However, the mattress wont be able to be flipped because of it. Have already recommended this product to others.