It arrived moments ago. After unwrapping it quickly regained its shape and there was no odor I could detect. I suspect these things have to do with how long it has been wrapped. Apparently mine was fresh. And it was far easier to move around and slip into my platform bed than my old standard mattress. As to firmness...sort of, that is you don't sink into it like a feather bed, but it does mold to you and already feels comfortable. I will get my first sleep on it tonight!
- How did the color on site compare with the actual product? N/A
- Please tell us about the quality of the product. Perfect
- How accurate was the on site description of the product? mostly fair...except the cons (see my review)