My boyfriend and I ordered this mattress slightly skeptical of what we were going to get. For the money, I am so impressed with what we got! My sister and her fiance recently bought an expensive Tempur-Pedic, and I honestly don't feel a difference in their mattress and ours. The smell that others complained about was noticeable for a day or two, but after that I haven't noticed it. It was definitely not a legitimate reason to not purchase the mattress. Others complain about it being too firm. My guess is that those people have only slept on mattresses equivalent to a pile of down pillows in the past because it's by no means a "hard" bed to sleep on. It may take a week or two getting used to the memory foam, but eventually, any person will begin to appreciate the alleviating comfort that it provides. If you want a memory foam mattress that packs a lot of "bang for your buck," then this mattress is the perfect solution.