This mattress is the best thing that has ever happened to my sleep life! After initially receiving the mattress within a week after my order was processed, the UPS guy brought the human sized box into my home for me; I opened the box, removed the plastic and the giant mattress expanded in seconds! I waited 36 hours before using the bed-even though it said 72 hours-I just couldn't hold back. That night I have never slept more sound in my life! The second night I slept in it, I awoke in the same exact position I fell asleep in. Each and every day after this I can wake up in the morning with ease as I feel completely refreshed and re-energized for the next day. I have had this product for about a month now and I can't stop bragging about it. Any other mattress from anywhere else would have been incomparable to the value I received with this purchase. The mattress itself is fairly firm which is obvious as it is only 8 inches thick but the foam makes it fell soft to the touch when you first lay down and then conforms to mold with firmness for the rest of your body. I recommend purchasing a down pillow or a memory pillow as it seemed to bother my neck with a standard pillow. Be sure to note that this product cannot be returned after removing the plastic wrapping!