A friend of ours had already bought two of these (a twin and a queen) and she was happy with them, but I was still nervous about the No Return policy with Overstock (only for certain things like this-because of hygiene). So Isecond-guessed myself and went with another online department store brand (think "bullseye") and we had the absolute worst experience ever! Obviously we ended up getting this bed (king) in the long run (for a platform frame) and have been pleased with everything from the speed of shipping and way it unfolded (lay it on frame first) to the memory foam quality. Yes, it smelled, but this is manufactured foam, vacuum sealed in plastic, I'm not sure what people expect.. Roses? If the smell is the worst they have to complain about, that should tell you something. In our opinion (my husband's, mine, and my friend who bought 2) it's a great mattress for the money!
- How did the color on site compare with the actual product? Great!
- Please tell us about the quality of the product. Excellent,especially for the price!
- How accurate was the on site description of the product? Very