I did not double check the box to see if they sent us the soft option instead of the medium firm I was expecting, but this matress is way to soft. within a month we are already rolling into the sag in the centre and you absolutely cannot sit on the matresss since your butt sinks to the base of the bed below (my husband and i are by no means "heavy" at 175 and 140 each). The matress came rolled which was a surprise, but it did 'puff up' quickly and we were able to sleep on it by the second day. The texture of the top is nice, but, unless you want to be swallowed and unable to move out of the sink, go for a more expensive memory foam.
- How did the color on site compare with the actual product? n/a
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? not medium firm