this is the first bed of its kind for me. i was reluctant in the beginning but reading the other reviews helped me make the decision. I am so glad that i purchased this mattress. my nights sleep is amazing. I do not wake up, do not have sore pressure points and the support is what i would call gentle but supportive. it is an amazing mattress, worth every bit of what it is priced. let the mattress air out for a few days. it really didnt have a strong odor but there is a slight one. there is a mattress like cover on it which is really soft. this is a superb purchase and one that i know i will love as long as the it lasts. the product description is accurate to a T.