My complaint isn't about the product, just the shipping. Usually, I get the item 3-4 days after I order it. This too a full 10 days. The reason that's bad is because I bought this to rpelace my mattress that my cat ruined. So I slept on the couch for 10 days. It was not made clear it would take That long. Anyways, the matteress comes in a big huge long box and weighed 60 lbs. It unrolls on your boxspring. The cover makes it look like a cheesy coil matteress, and that cover does not resemble whats in the picture. Kinda rough, and wuilted, and well, pretty ugly. The mattress itself is EXTREMELY FIRM. I like firm, so its OK with me. As you sleep, it does comform a bit to your body, but not a lot. If you are a stomach sleeper, this matteress will be way too firm for you.
- How did the color on site compare with the actual product? Did not
- Please tell us about the quality of the product. Thicker than I thought, but thinner than the pic
- How accurate was the on site description of the product? OK