I had been sleeping on an extra firm beauty rest which has pocket coils that are much firmer than normal beauty rest mattresses. It was hurting my back and after the first night on this bed it felt better. NO this is not a MEMORY FOAM bed and YES it has FIRM SUPPORT but adding a topper of your choice will make this bed more comfortable. I had been pondering over this mattress for 5 months and reading the other reviews from the other sizes helped me with my decision. Since I've never really had a good spring mattress I think I prefer foam over innerspring. I have gone through a lot of mattresses in the last year and now I am finally happy and plan on adding a latex topper to make this my perfect bed! Thanks and good luck!