I was very pleased to receive these dishes. They were packed very carefully, and no breakage occurred. The box was huge, but when I saw how well it was packed, it was worth digging through all of the plastic bubble wrap. Sorry I couldn't get another set, but I could only fit service for four in my kitchen cabinets. The dishes themselves are very sturdy. Have washed them in the dishwasher several times and stacked them up on shelves, and they haven't gotten any rub marks or scratches on them. They are also a nice weight and feel very sturdy. The one thing that might be better is if they glazed the lip around the cups because lipstick seems to adhere to it. Not a big deal, though; just sponge it off before putting in the dishwasher.