The product was great. However I felt forced to purchase. I had ordered several items and after completeing my order I decided I shouldn't have ordered the Sheets. Too expensive for me. I called your customer service and he told me the order was allready shipped (within 5 minutes?) He said I could return the item after I received them. When I received the item and called your customer service to return, She told me I would have to pay shipping. I declined to pay, so she offerred me $10 credit in lieu of returning. That's when I applied my credit to the towels. I've been your customer for many years, but I doubt that I'll be one in the future.