graciemar Review

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 from San Diego,  May 19, 2012

I was disappointed...not only because they (I ordered 3 for my hallway) wouldn't lie flat on the floor...but were of mediocre quality at best. When I tried to return them...I contacted the Chat line at Overstock...the gal was extremely nice and very helpful...but when I didn't receive the promised return label...I tried 2 more times with exactly the same results...and finally returned the rugs with 1 return label from Overstock and 2 I generated another way. By the time I was finished the return fees were close to $$$! And I had nothing to show. I've had great luck with other items through overstock...but be sure you really want what you are ordering...because it's expensive to return...and I Never received 2 of the return labels...and they never followed up to see if I had received them.

  • How did the color on site compare with the actual product? actual color was brighter
  • Please tell us about the quality of the product. looked like what it cost
  • How accurate was the on site description of the product? okay
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