sandyannie Review

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 from Chicago,  Feb 25, 2012

I saved up for an entire year to buy new laminate flooring. Last Sat. I had it installed. It was $1000 with installation. The floor is beautiful. I ordered this rug and when it arrived I was so pleased. It is well made and nice looking. I couldn't wait to put it down. I have had it down on my new floor only one week. Today, after the grandchildren left, I decided to pick it up and sweep under it. OMG! Under the entire rug was a sandy gritty substance! I instantly removed the rug and swept, vac, and washed the new flooring only to realize that this rug scratched and marked my entire floor where it was laying! I could just cry! I read another review that said she had a sandy material under her rug also, but no mention of this total scratching. The rug actually left lines where every single row of thread is! OVERSTOCK is great and will refund my money for the "inconvenience" but this is not an inconvenience it is a disaster. I am so sad. I will continue to shop with OVERSTOCK because I feel they are a good company, but they need to get this rug off their website. I Have no choice but to cover my floor now forever and ever and it is brand new....

  • How did the color on site compare with the actual product? color true to picture
  • Please tell us about the quality of the product. seemed nice at first but beware
  • How accurate was the on site description of the product? same
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