elise65 Review

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Trendy Rug for Small Price
 from Palm Springs, CA,  Feb 5, 2013

I was replacing a rug that didn't work in my new house. I didn't want to spend a lot of money because I intend to change out the rug and sofa pillows a couple of times a year, to give the room a different twist. This design was perfect for the existing furniture, our artwork, and the accessories in the room. It has a trendy look (which I wanted), but is high enough quality to last as if it was going to be passed down like an heirloom---and at a great price. This is one of the key reasons I'm a big Overstock fan. They have an extensive selection (of everything(!), it seems) at very reasonable prices, so I'm able to satisfy my desire for refreshing the look of my rooms on a fairly frequent basis. Another reason I love Overstock is that their Customer Service team is outstanding. Out of the many items, big and small, that I've purchased from Overstock, I've had only one problem, and it had to do with shipping and not the quality. The CS team quickly and efficiently handled the problem, and made me feel like a valued customer. This comment has nothing to do with the purchase of this rug (with it, everything went perfectly), but I'm going to comment on the CS team with every review I give, because I feel it's an important aspect of Overstock's service model.

  • How did the color on site compare with the actual product? perfect match
  • Please tell us about the quality of the product. very good quality; nice weight; trendy design, but made like a product that was meant to last a long time
  • How accurate was the on site description of the product? accurate
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