sro22 Review

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beautiful rug
 from South Carolina,  Mar 10, 2013

I am really happy with this rug! I was nervous about ordering something so big sight unseen, so I ordered the smallest one first (2x3, I think). When the small one arrived, I was happy enough with it that I decided to order the big one. The big one is actually better for me - the pile is different than the smallest one (see my review there) and the color is slightly different, too, despite them looking the same online. This big one is more of a spa blue, and the medallions aren't quite as pronounced as they appear in the picture, they're just a simple light beige. This large rug is all a cut pile; it's very thick, soft and comfortable. It's been here about a month and is still shedding, though that is noticeably decreasing. Overall, I'm thrilled with this purchase because I thought I would never find a quality, affordable rug this size. It's exactly what I hoped for in that it lends color to my room without being at all distracting. As a note, Overstock had to replace the rug for me because the first one I received had a hole in it (looked like it had been dragged and worn through at a fold) and their replacement process was seamless! I live-chatted on with customer service on a Saturday night when we discovered the problem, was able to send pictures through the chat and they arranged for UPS to pick it up from my porch on Monday. The new rug arrived within a week - excellent customer service!

  • How did the color on site compare with the actual product? very similar
  • Please tell us about the quality of the product. thick, plush wool rug
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