After battling with the packaging we were hoping to like the rug. Wow! It turned out to be better than expected. I was a little concerned about buying unseen, in the flesh, so to speak. Having read the reviews I was hoping the colors would be right and yes it is definitely a blue grey not grey just as I hoped. The sort of color that goes with almost anything. The label actually says blue so perhaps the description needs some modification. The rug is soft and our 2 dogs have certainly taken to it! We will be looking to purchase another 2 in different sizes so I think that says we are impressed with the quality and appearance. Not to mention the service from Overstock. A really great buy! Thank you.