diggitydog38 Review

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ups lost
 from North Carolina,  Feb 20, 2013

I did not get the rug but Overstock was very good about the lost delivery as they refunded my money after the rug didn't show up within a 5 day period. I appreciate the no hassle refund for the no-show rug as UPS said they put it on my front step and maybe they did but I never got the rug. So I just reported it to Overstock as soon as I got the delivery confirmation email saying it was delivered and I couldn't find it and they took it from there. Thanks Overstock for your resolve to take care of your customers.

  • How did the color on site compare with the actual product? I don't know as the rug never showed up on my doorstep as delivery service had documented it had.
  • Please tell us about the quality of the product. unknown
  • How accurate was the on site description of the product? unknown
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