This is our second wool rug purchase from O. We had to return the first one because it had a very strong odor and shed horribly. O customer service was very helpful, and there were no hassles with returning the rug. We decided to order this one having read the reviews, and it was shipped to us very quickly. Let me start by saying this rug is even better looking in person than pictured on the site. The price is fantastic. We have chocolate brown furniture in our family room so we were looking for a rug to lighten up the heaviness of our furniture. For this purpose it works beautifully. However, we have lived with it now for a couple months, and it is still shedding and even pilling in a few areas. The fibers create dust balls, stick to our clothing, throw pillows, and our children's blankets. I will continue to vacuum it daily (have gone from filling up our vacuum canister fully to halfway full with each vacuuming) in hopes that the shedding will stop soon. Perhaps, it would work better in a not so "high-traffic" area like a dining room, but if you are looking for a cozy rug that your children can lay down on to watch TV, this is not the rug for you.
- How did the color on site compare with the actual product? slightly lighter background but more vivid details
- Please tell us about the quality of the product. average
- How accurate was the on site description of the product? accurate