I was looking for really comfortable seating for my kitchen. I wanted chairs where we could sit and hang around the table for extended periods of time. I purchased 4 of these chairs. I absolutely love them and so does everyone who sits in them. Unfortunately, the packaging is not sufficient to ensure that they arrive without damage. One of the chairs had some minor chips on the leg (I will use a furniture marker to fill in), but 2 others had severe cracks on the legs. To me it is obvious that these would not have made it through Quality Control, and therefore I think the problem comes from the packaging. Overstock's customer service was great, they have arranged to ship 2 new chairs, and have UPS pick up the damaged ones.