I purchased from overstock the red leather gramercy chairs as side chairs to go with my new dining room set and I bought these Becca Cream leather chairs as the end chairs. The chairs come very well wrapped however, wthen these cream chairs arrived there was a large scratch on the legs of one of the chairs. Overstock was great with the replacement of the chiar. I was skeptical to use the online customer service but decided to try it. I couldn't believe I didn't have to talk to someone in person to resolve this matter. I used the online chat and the customer service rep had a new chair on the way to me in no time. It took about 5 days but I got the whole chair replaced with no hassel whatsoever! I love my set and these chairs give it a contemporary feel. Although my table and buffet are expresso, the legs on the chairs are a very deep cherry and give the right amount of contrast but not too much that it doesn't match. The compliment the red side chairs and the table well and it looks perfect!!!! The only reason I gave it 4 stars instead of 5 is that I wish the back of the chairs were just an inch higher.
- How did the color on site compare with the actual product? Very well. The leather very much looks the same in the picture - not white but cream and the legs are a deep dark beautiful cherry.
- Please tell us about the quality of the product. Very good quality. The leather is nice and soft and looks beautiful. The nail heads give a contemporary feel to a dining room set.
- How accurate was the on site description of the product? Very good.