4.5 is my true rating. The chairs transformed our dining and living rooms instantly. Absolutely love the chairs. However, please don't take offense,we discovered that size really matters with respect to durability. That's why the rating dropped from 5 to 4.5. If you keep company with obese people or are members of your family, the chair's performance will disappoint you. We had a guest that sat in the chair while watching a DVD (movie party), when she left the leather fold puckered and the cushion misshaped. Only my husband and I noticed, but we noticed and it hurt a little. The chairs were only 2 weeks old. Otherwise they are a dream.