I was looking for a sophisticated jute rug in a dark gray/charcoal color (which is hard to find!).Some reviewers complained about the dark color of this Serenity jute rug, so I thought 'that's my rug'! I am more then pleased with the product since it is of excellent quality and looks chic in the dining room of our contemporary house. Most remarkable: The rug was very well packed, carefully rolled on a cardboard roll and thus had no wrinkles!!