The rug was delivered at a lower level entrance instead of to our main door. This required my handicapped 74 year old husband to try to find a way to get the rug up to the main level of the house. This is probably a problem with the delivery company rather than overstock.com, however be forwarned that at over 100 pounds this rug can cause problems in getting it to where you want it.The rug that I received is much more green and orange than the tan and burgandy that I was expecting. Since it did work in the room with our oakley fireplace I kept it.It began to shed immediately and continues to have fibers come up every time we walk on it. Since it is on our hardwood floors the fibers drift onto the hardwood as well. Thus, I am vacuuming our house two to three times a day to keep the drifting fibers/fuzz under control! I have two vacuums highly rated for hardwood and oriental carpets. I have had to change the bags in one vacuum three times since I began vacuuming this rug. Since my vacuum cleaner bags cost $4.00 each it has become quite an expense. In addition I have a bagless vacuum that has to be emptied two to three times each day as I vacuum the carpet. I vacuum with each carpet each time. This past week I started to measure the fibers that are vacuumed out of the carpet and after three weeks I am still getting a quart of fibers a day out of this carpet.I have lost confidence in overstock.com and will probably never place another order.