I ordered all different sizes for my new house, a 9x12, 22' runner, 4x6, 2x3, 14' runner, and this 4' round. All of the rooms and hallways are open to each other and I wanted things to look cohesive. Well, can I tell you that the first round that I received smelled sooooo bad that I couldn't even keep it in the garage, let alone the house. I would be afraid to know what had happened to it. I called Overstock.com customer service and told them my dilemma, they were going to send me another rug, (from the same warehouse) and they told me to throw the other one out. Within three days the other rugs arrived, with a light smell similar to the other. I left it out in the garage for a day or two and it still has a slight smell if you get close to it on the floor. Customer service was good, although I would have liked to send it back to them so they could see what kind of product they had sent out to a customer.
- How did the color on site compare with the actual product? not acurate
- Please tell us about the quality of the product. quality is good, sheds like crazy
- How accurate was the on site description of the product? color not so much