bcup40 Review

This product can only be shipped to certain zip codes. View full details page for more information.

View Full Details

This item is out of stock.

Don't buy this machine!
 from Oregon,  Jan 13, 2011

I'd give this negative stars if I could. I paid a hefty price, even here on, and expected something at least as good as the Hoover Steam Vac Spin Brush I'd been using until it broke. I was thrilled to get my Rug Doctor Pro quickly, and quickly disappointed when it did a crappy job on my carpet. I got no more than 6 rows done before having to refill the 2.5 gallon tank. Sometimes it was less than that, and we're talking short rows. That wouldn't have been too horrible if the carpet came clean--but it didn't. Tons of dirt the Hoover would have easily picked up is still in my carpet. I used most of the bottle of cleaner that came with the machine, filling up and emptying tanks a bunch of times, and you can barely tell the difference from the carpet I never got to. I'd wanted to switch from the Hoover because it was hard to get the dirty water uptake tank on the right way so the water got sucked up. No problems with that with the Rug Doctor, it just doesn't do diddly squat. The one good thing is I found out's customer service is superb. They readily told me what to do to get a full refund.

Was This Review Helpful?