I ordered this luggage for my sister as a gift and she loved it. The price was great and of course the shipping was very cheap. The bags are very good sized, and the pattern is adorable. There was a problem with one of the pieces of this set, so I contacted Customer Service. Overstock's Customer Service is by far the best I have ever dealt with. I called about the damaged luggage and they emailed me back the next day and had shipped the replacement in less than a week. I am very pleased with this luggage, and I will definitely be shopping at overstock again.